1. Scope
This policy applies to personal information collected through our website and related enquiry channels linked from it. It does not apply to third-party websites, social platforms, or offline business relationships governed by separate agreements.
Our website is informational. We do not operate e-commerce, payment processing, or user account registration on this site.
2. Data controller
The data controller responsible for personal information described in this policy is Foxx Lights, E-17, Devashray Estate G.I.D.C, Ahmedabad, 382445, Gujarat, India.
For privacy-related questions or requests, contact us at sales@foxxlights.com.
3. Information we collect
Information you provide
When you use our contact form, we collect the details you submit—typically your name, email address, phone number (if provided), company or project name (if provided), and your message. We use this information solely to respond to your enquiry.
Information collected automatically
When you visit our website, our hosting provider and infrastructure may automatically process technical data such as your IP address, browser type, device type, referring URL, pages viewed, and approximate timestamps. This data helps us deliver the site securely, diagnose errors, and understand aggregate usage.
We do not intentionally collect sensitive personal information through this website. Please do not submit confidential, financial, or health-related information via the contact form.
4. How we use information
- Respond to product, project, and sales enquiries
- Provide catalogue downloads and requested information
- Operate, secure, and improve the website
- Comply with applicable law and respond to lawful requests
- Protect our rights, users, and systems against misuse or fraud
We do not sell your personal information. We do not use your contact details for unrelated marketing unless you have given clear consent or applicable law permits it.
5. Legal basis
Where applicable under Indian law, including the Digital Personal Data Protection Act, 2023, we process personal information on one or more of the following bases: your consent (for example, when you submit the contact form), performance of steps at your request before entering a contract, compliance with legal obligations, and our legitimate interests in operating a secure, functional business website—balanced against your rights.
7. Third-party service providers
We use carefully selected providers to operate this website. They process data on our behalf and only as needed to deliver their service:
- Resend — sends contact form enquiries, catalogue lead notices, and catalogue PDF emails to our team and to the requester
- Vercel — hosts the website and may process server and security logs
- Google Maps — embedded map on the contact page; governed by Google’s terms and privacy policy
We require service providers to handle personal information appropriately and not use it for their own unrelated purposes.
8. Data retention
We retain enquiry information for as long as needed to respond, maintain a business record, and follow up on legitimate commercial discussions—typically up to three years unless a longer period is required by law or an active project relationship.
Server and security logs are retained for a limited period consistent with security and troubleshooting needs, then deleted or anonymised where practicable.
9. Your rights
Depending on applicable law, you may have the right to access, correct, update, or delete personal information we hold about you; withdraw consent where processing is consent-based; and raise a concern with us or a relevant supervisory authority.
To exercise these rights, email sales@foxxlights.com. We may need to verify your identity before fulfilling certain requests.
10. Children’s privacy
Our website is intended for business and professional audiences. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, please contact us and we will take appropriate steps to delete it.
11. Security
We implement reasonable administrative, technical, and organisational measures to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
12. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when it was last revised. Material changes will be posted on this page. Continued use of the website after changes constitutes acceptance of the updated policy.
13. Contact
Privacy enquiries: sales@foxxlights.com
Foxx Lights, E-17, Devashray Estate G.I.D.C, Ahmedabad, 382445, Gujarat, India.